Terms of Sale
for purchases and gifts over the internet

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Introduction:

This purchase is regulated by the standard terms of sale for consumer purchases of goods over the Internet listed below. Consumer purchases over the internet are mainly regulated by the Contract Act, the Consumer Purchases Act, the Marketing Act, the Right of Withdrawal Act, and the E-commerce Act, and these laws provide the consumer with non-waivable rights. The laws are available at www.lovdata.no. The terms of this agreement shall not be understood as any limitation of the statutory rights, but set out the parties’ most important rights and obligations for the transaction.

The terms of sale have been prepared and recommended by the Norwegian Consumer Authority. For a better understanding of these terms of sale, see the Consumer Authority’s guide.

Table of contents:

1] The Agreement
2] The Parties
3] Price
4] Conclusion of the Agreement
5] Payment
6] Delivery
7] Risk for the Goods
8] Right of Withdrawal
9] Delay and Non-Delivery – the buyer’s rights and deadline for submitting claims
10] Defects in the Goods – the buyer’s rights and complaint period
11] The Seller's rights in case of the buyer’s breach of contract
12] Guarantee
13] Personal Data
14] Dispute Resolution

1] The Agreement

The agreement consists of these terms of sale, the information provided in the ordering solution, and any specially agreed terms. In the event of conflict between the information, that which is specially agreed between the parties shall take precedence, provided it does not conflict with mandatory legislation.

The agreement will also be supplemented by relevant statutory provisions regulating the purchase of goods between traders and consumers.

2] The Parties

The seller is Jesus2Europe, Nikolai Astrups gate 8, 4307 Sandnes, contact@Jesus2Europe.com, +47 902 20 828, Org.nr: 920 951 295, and is hereinafter referred to as the seller.

The buyer is the consumer who places the order, and is hereinafter referred to as the buyer.

3] Price

The stated price for the goods and services is the total price the buyer shall pay. This price includes all taxes and additional costs. Additional costs that the seller did not inform of before the purchase shall not be borne by the buyer.

4] Conclusion of the Agreement

The agreement is binding for both parties when the buyer has sent their order to the seller.

The agreement is nevertheless not binding if there has been a writing or typing error in the seller’s offer in the online store’s ordering solution or in the buyer’s order, and the other party realized or should have realized that such an error existed.

5] Payment

The seller may demand payment for the goods from the time they are sent from the seller to the buyer.

If the buyer uses a credit or debit card for payment, the seller may reserve the purchase amount on the card at the time of ordering. The card will be charged the same day the goods are dispatched.

When paying by invoice, the invoice will be issued to the buyer upon dispatch of the goods. The payment deadline appears on the invoice and is at least 14 days from receipt.

Buyers under the age of 18 cannot pay by subsequent invoice.

6] Delivery

Delivery has occurred when the buyer, or their representative, has taken possession of the goods.

If the delivery time is not stated in the ordering solution, the seller shall deliver the goods to the buyer without undue delay and no later than 30 days after the customer’s order. The goods shall be delivered to the buyer unless otherwise specifically agreed between the parties.

7] Risk for the Goods

The risk for the goods passes to the buyer when they, or their representative, have received the goods delivered in accordance with section 6.

8] Right of Withdrawal

Unless the agreement is exempt from the right of withdrawal, the buyer may withdraw from the purchase of the goods in accordance with the Right of Withdrawal Act.

The buyer must notify the seller of the use of the right of withdrawal within 14 days from the start of the withdrawal period. All calendar days count in the deadline. If the deadline ends on a Saturday, holiday, or public holiday, the deadline is extended to the nearest working day.

The withdrawal deadline is considered met if the notification is sent before the expiry of the deadline. The buyer has the burden of proof for having exercised the right of withdrawal, and the notification should therefore be given in writing (withdrawal form, email or letter).

The withdrawal period begins to run:

• For the purchase of single items, from the day after the item(s) are received.
• If a subscription is sold, or the agreement involves regular delivery of identical goods, from the day after the first delivery is received.
• If the purchase consists of several deliveries, from the day after the last delivery is received.

The withdrawal period is extended to 12 months after the expiration of the original period if the seller does not, prior to the conclusion of the agreement, inform the buyer that the right of withdrawal exists and provide the standardized withdrawal form. The same applies if the seller fails to provide information about conditions, deadlines, and procedures for exercising the right of withdrawal. If the seller provides this information within these 12 months, the withdrawal period expires 14 days after the day the buyer received the information.

When using the right of withdrawal, the goods must be returned to the seller without undue delay and no later than 14 days from the day notice of withdrawal is given. The buyer covers the direct costs of returning the goods unless otherwise agreed or the seller has failed to inform the buyer that they must cover the return costs. The seller may not charge a fee for the buyer's use of the right of withdrawal.

The buyer may examine the goods in a proper manner to determine their nature, characteristics, and function, without the right of withdrawal being lost. If testing or examination of the goods exceeds what is reasonable and necessary, the buyer may be held liable for any reduced value of the goods.

The seller is obliged to refund the purchase amount to the buyer without undue delay, and no later than 14 days from the day the seller received notification of the buyer’s decision to use the right of withdrawal. The seller has the right to withhold the refund until they have received the goods from the buyer or until the buyer has provided documentation that the goods have been returned.

9] Delay and Non-Delivery – the buyer’s rights and deadline for submitting claims

If the seller does not deliver the goods or delivers them late according to the agreement between the parties, and this is not due to the buyer or circumstances on the buyer’s side, the buyer may, according to the rules of Chapter 5 of the Consumer Purchases Act, depending on the circumstances, withhold payment, demand fulfilment, terminate the agreement, and/or claim compensation from the seller.

The notification should be provided in writing (e.g., email) for evidentiary purposes.

• Fulfilment
The buyer may uphold the purchase and demand fulfilment from the seller. However, the buyer cannot demand fulfilment if an obstacle exists that the seller cannot overcome, or if fulfilment would entail such a major inconvenience or cost for the seller that it is significantly disproportionate to the buyer’s interest in the seller fulfilling the agreement. If the difficulties cease within a reasonable time, the buyer may still demand fulfilment.

The buyer loses the right to demand fulfilment if they wait unreasonably long before making the claim.

• Termination
If the seller does not deliver the goods at the time of delivery, the buyer shall encourage the seller to deliver within a reasonable additional deadline. If the seller does not deliver within this deadline, the buyer may terminate the purchase.

However, the buyer may terminate the purchase immediately if the seller refuses to deliver the goods. The same applies if delivery at the agreed time was decisive for entering the agreement, or if the buyer has informed the seller that the delivery time is crucial.

If the item is delivered after the additional deadline set by the buyer or after the delivery time that was decisive for the agreement, claims of termination must be made within a reasonable time after the buyer became aware of the delivery.

• Compensation
The buyer may claim compensation for losses incurred as a result of the delay. This does not apply if the seller proves that the delay is due to an obstacle beyond the seller’s control that could not reasonably have been foreseen, avoided, or overcome.

10] Defects in the Goods – buyer’s rights and complaint period

If there is a defect in the goods, the buyer must notify the seller within a reasonable time after it was discovered or should have been discovered. The buyer has always complained in time if the complaint is made within 2 months after the defect was discovered or should have been discovered. Complaints can be made no later than two years after the buyer took possession of the goods. If the goods or parts of them are intended to last significantly longer than two years, the complaint period is five years.

If the item has a defect and this is not due to the buyer or circumstances on the buyer’s side, the buyer may, according to Chapter 6 of the Consumer Purchases Act, depending on the circumstances, withhold payment, choose between repair and replacement, demand a price reduction, demand termination of the agreement, and/or claim compensation from the seller.

Complaints should be made in writing.

• Repair or Replacement
The buyer may choose between having the defect repaired or receiving an equivalent item. The seller may nevertheless object if the chosen remedy is impossible or causes unreasonable costs. Repair or replacement must be carried out within a reasonable time. As a general rule, the seller does not have the right to make more than two attempts to remedy the same defect.

• Price Reduction
The buyer may demand a suitable price reduction if the goods are not repaired or replaced. This means that the ratio between the reduced and agreed price corresponds to the ratio between the item’s value in defective and contractual condition. If special reasons apply, the price reduction may instead correspond to the significance of the defect for the buyer.

• Termination
If the goods are not repaired or replaced, the buyer may also terminate the purchase when the defect is not insignificant.

11] The Seller’s rights in case of the buyer’s breach of contract

If the buyer does not pay or fulfil other obligations under the agreement or the law, and this is not due to the seller or circumstances on the seller’s side, the seller may, according to Chapter 9 of the Consumer Purchases Act, depending on the circumstances, withhold the goods, demand fulfilment, terminate the agreement, and/or claim compensation from the buyer. The seller may also, under certain circumstances, charge interest on late payment, debt collection fees, and a reasonable fee for uncollected goods.

• Fulfilment
The seller may uphold the purchase and demand that the buyer pay the purchase amount. If the goods have not been delivered, the seller loses this right if they wait unreasonably long before making the claim.

• Termination
The seller may terminate the agreement if there is a significant breach of payment or other substantial breach on the buyer’s part. The seller may not, however, terminate if the full purchase price has been paid. If the seller sets a reasonable additional deadline for fulfilment and the buyer does not pay within this deadline, the seller may terminate the purchase.

• Interest on late payment / debt collection fee
If the buyer does not pay the purchase amount according to the agreement, the seller may charge interest in accordance with the Late Payment Interest Act. In case of non-payment, the claim may, after prior warning, be sent to debt collection. The buyer may then be held liable for fees in accordance with the Debt Collection Act.

• Fee for uncollected non-prepaid goods
If the buyer fails to collect unpaid goods, the seller may charge the buyer a fee. The fee may only cover the seller’s actual costs for delivering the goods to the buyer. Such a fee cannot be charged to buyers under the age of 18.

12] Guarantee

Guarantees provided by the seller or manufacturer give the buyer rights in addition to the rights the buyer already has under mandatory legislation. A guarantee therefore does not limit the buyer’s right to complain or make claims for delay or defects under sections 9 and 10.

13] Personal Data

The seller is responsible for processing collected personal data. Unless the buyer consents otherwise, the seller may, in accordance with the Personal Data Act, only collect and store the personal data necessary for the seller to fulfil obligations under the agreement. The buyer’s personal data will only be disclosed to others if necessary for the seller to complete the agreement with the buyer, or in cases required by law.

14] Dispute Resolution

Complaints must be directed to the seller within a reasonable time, cf. sections 9 and 10. The parties shall attempt to resolve disputes amicably. If this is not successful, the buyer may contact the Consumer Council for mediation. The Consumer Council is available at phone 23 400 500 or www.forbrukerradet.no.